FAQs
Q1: Would you be able to advise me on which model of Ceiling Cassette Fan will best suit my home?
Answer: We can arrange for our service partners to drop by your home for a site survey. The charge for this will be $60 per visit. Alternatively, you may also visit our showroom with your floor plan and seek assistance from our technical advisors. To schedule for an appointment, you may either contact us @ 6749 1575 or email us at sales@inox.com.sg
Q2: Do your Ceiling Cassette Fan operate in both directions? (Clockwise & Anti-Clockwise)
Answer: Our Ceiling Cassette fans operate in only an anti-clockwise direction.
Q3: Is there a possibility of more than 1 set of Ceiling Cassette Fan being activated by the same remote control?
Answer: Yes, Ceiling Cassette Fan of similar or same models can be powered on and off by the same remote control especially if located near one another within the same premise.
Q4: Is it compulsory to install a main on & off switch for each ceiling Cassette fan?
Answer: We encourage our customers to tag on the light source or wiring for each ceiling fan or alternatively install new main on & off switch with additional cost applied.
Q5: Does the one-year warranty cover the remote control of the ceiling cassette fan?
Answer: The 1-year warranty does cover the remote control.
Q6: How many years of warranty is given for purchases of INOX products?
Answer: INOX Products are fully warrantied against manufacturing defects for 12 months from the date of purchase.
Q7: Are you able to provide installation services for INOX products?
Answer: Yes, we are able to arrange for installation services with our network of service partners. For more details, you may contact / Whatsapp us at 6749 1575 or email to enquiry@inox.com.sg
Q8: Are there any additional installation charges besides the charge for standard installation that I might need to take note of?
Answer: There will be a different charges for various type of ceiling, which our specialist may conduct a site visit and advise to you accordingly. For more details, you may contact / Whatsapp us at 6749 1575 or email to enquiry@inox.com.sg