FAQs

Answer: We can arrange for our service partners to drop by your home for a site survey. The charge for this will be $60 per visit. Alternatively, you may also visit our showroom with your floor plan and seek assistance from our technical advisors. To schedule for an appointment, you may either contact us @ 6749 1575 or email us at sales@inox.com.sg

Q2: Do your Ceiling Cassette Fan operate in both directions? (Clockwise & Anti-Clockwise)
Answer: Our Ceiling Cassette fans operate in only an anti-clockwise direction.

Q3: Is there a possibility of more than 1 set of Ceiling Cassette Fan being activated by the same remote control?
Answer: Yes, Ceiling Cassette Fan of similar or same models can be powered on and off by the same remote control especially if located near one another within the same premise.

Answer: We encourage our customers to tag on the light source or wiring for each ceiling fan or alternatively install new main on & off switch with additional cost applied.

Answer: The 1-year warranty does cover the remote control.

Answer: INOX Products are fully warrantied against manufacturing defects for 12 months from the date of purchase.

Answer: Yes, we are able to arrange for installation services with our network of service partners. For more details, you may contact / Whatsapp us at 6749 1575 or email to enquiry@inox.com.sg

Answer: There will be a different charges for various type of ceiling, which our specialist may conduct a site visit and advise to you accordingly. For more details, you may contact / Whatsapp us at 6749 1575 or email to enquiry@inox.com.sg
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